Refund Policy

Last updated: September 2026

Physical Products

We accept returns within 14 days of delivery. Items must be unused and in original packaging.

Due to the nature of digital goods, all sales of 3D model files are final and non-refundable once downloaded.

Custom orders are non-refundable unless there is a manufacturing defect.

To initiate a return, contact us at: support@sarab3d.ae